NeroPAY, a trading name of Nero Panda LTD, is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, share, and protect your personal information. By using our services, including our payment processing, ePOS systems, wallet systems, TV & Digital Menu Board services, and other related services, you agree to the practices described in this Privacy Policy.

 

 

When you use our services, we collect personal information to facilitate transactions and improve your experience. This includes:

 

- Personal Information: Your name, contact details, business details, and financial information such as your bank account details.

- Transaction Information: Payment information, transaction history, and details of purchases made via our systems.

- Technical Information: Information related to the devices you use to access our services, such as IP addresses, browser types, and operating systems.

- Geolocation Data: With your consent, we may collect location data for certain services, such as fraud prevention.

 

 

We use your personal information for the following purposes:

 

- To Provide Services: Facilitate payments, process transactions, and manage your account.

- Improve Our Services: Personalize user experiences and optimize performance.

- Compliance: Ensure compliance with legal obligations such as anti-money laundering (AML) and Know Your Customer (KYC) regulations.

- Marketing: Send you promotional communications (you can opt-out at any time).

 

 

We do not sell your personal information. However, we may share it with third parties under specific conditions:

 

- Service Providers: Third-party payment processors or financial institutions that assist in processing your transactions.

- Legal Requirements: If required by law, we may share information with regulatory bodies or law enforcement.

- Business Transfers: If NeroPAY is involved in a merger or acquisition, your information may be transferred as part of that transaction.

 

 

Depending on the jurisdiction you reside in, you may have the following rights regarding your personal information:

 

- Access Your Information: Request access to the personal information we hold about you.

- Correction: Request corrections if your information is inaccurate or incomplete.

- Deletion: Request deletion of your personal information.

- Opt-Out of Marketing: You may opt-out of receiving promotional messages from NeroPAY at any time.

 

6. Security of Your Information  

 

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, the internet is not a completely secure environment, and we cannot guarantee absolute security.

 

7. Data Retention  

 

We retain your information as long as necessary to provide services and comply with legal obligations. If you close your account, we may retain information for a limited period as required by law or for legitimate business purposes.

 

8. Children’s Privacy  

 

NeroPAY services are not directed to individuals under the age of 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

 

 

Your information may be transferred and processed in countries other than the one in which you reside. When we do this, we ensure adequate protections are in place.

 

10. Changes to This Privacy Policy  

 

We may update this Privacy Policy periodically. If we make significant changes, we will notify you via email or through our website.

 

  

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact our Data Protection Officer at:

 

NeroPAY (Nero Panda LTD)  

16 Highfield Park Road, Bredbury, Stockport SK6 2NY 

Email: privacy@neropay.co.uk

 

---